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LiveText FAQ

FREQUENTLY ASKED QUESTIONS FOR LIVETEXT

FAQs

How do I access LiveText for my use?

How much does it cost and what do I get for it?

Why do I have to purchase LiveText?

How many times will I use LiveText?

Where can I get help learning how to use LiveText?

Does it matter which browser I use to access my LiveText account?

Why use LiveText when students already use D2L?

I forgot my username and/or password.  what should I do?

I recently got married and changed my name.  Should I update it with LiveText?

 

How do I access LiveText for my use?

You will need Internet access and a LiveText Standard Student Membership.  The menu on the left provides links to information on how to purchase a Membership and to the LiveText Website.

How much does it cost and what do I get for it?

The Standard Student version of LiveText required by the College is $98.

The LiveText Student Membership - Standard Edition - offers you full access to LiveText Solutions for the entire time you are enrolled in a program plus an additional year beyond graduation (a maximum of 5 years).  Renewal rates to extend services after LiveText membership expiration are available for one, two, and three-year periods.

If you are in the final year of your program and have not yet purchased LiveText, but must now do so, please email .

Why do I have to purchase LiveText?

LiveText is, at its root, an accountability management system.  The Perkins College of Education is requiring the use of LiveText for coursework that provides evidence of meeting standards for accreditation purposes.  Accreditation of the University, the College, and specific programs is important as academic communities, employers and other constituents recognize it as evidence of quality.  It will be used in several of your courses, for student teaching or internships, and for portfolio development throughout the program.   At the end of your program, you will be glad to have your past assessments in LiveText.  It will make building and sharing your professional portfolio a snap!

How many times will I use LiveText?

If you are required to purchase LiveText, then your program is using it to manage the accreditation process.  This process has at least 6-8 key assessments spread over different courses, so you will use LiveText at least 6-8 times or more.  In addition, you will use LiveText for your portfolio and for your student teaching or interships.  In other words, you will probably use LiveText in nearly every course from now until you graduate.

Where can I get help learning how to use LiveText?

This site has a number of training resources for your use.  In addition, the LiveText Help Center provides additional training and information.

Does it matter which browser I use to access my LiveText account?

Yes,  FireFox is the recommended FREE Internet browser for use with LiveText.

Why use LiveText when students already use D2L?

Students can create and store documents in LiveText for long-term access even after graduation.

LiveText allows the college to align student work with professional standards for program accreditation purposes.

LiveText also allows the College to aggregate student assignment data for reporting purposes.

I forgot my username and/or password.  What should I do?

Contact LiveText and they will email you your information.

I recently got married and changed my name.  Should I update it with LiveText?

Yes!  keeping your contact information up to date with LiveText will prevent unnecessary delays and confusion.  To change your name in LiveText, log into your current account and submit your request to support@livetext.com.  Please be sure to update your information with the University as well.